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1. who are we?
Our company name is Shenzhen Zhiyan Optronics Limited.We are based in ShenZhen, China, start from 2008,sell to Europe (23%), North America (19%), Southeast Asia (15%), South America (15%), South Asia (14%), East Asia (10%) (excluding China), Other regions (5%). There are total more than 100 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production; Always final Inspection before shipment;
3.what can you buy from us?
Touch Screen, LCD Display, Control Board，PLC，motor，and so on
4. why should you buy from us not from other suppliers?
We long-term & keep tight fellowship with main worldwide LCD manufacturers. We specialize in displays used in Point of Sale, ATM Banking, Medical and Industrial applications. Popular brands in stock are AUO , Hitachi, Kyocera, , Sharp, Mitsubishi and NEC.
At zylcdshop.com/, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and hassle-free 7-Day Return process.
Return Policy Details:
Return Window: You can return items within 7 days of receiving your order.
Condition: Items must be in their original condition, unused, and in the original packaging to qualify for a return.
Free Returns: We cover the cost of return shipping, so you can return your items at no additional charge.
Restocking fee: No cost
How to Return an Item:
Contact Customer Service: Reach out to our customer service team at service@zylcdshop.com or call us at +8618682313413 to initiate your return. Provide your order number and the reason for the return.
Package Your Return: Securely pack the item(s) in the original packaging, including all accessories, tags, and documentation.
Return Shipping Label:
For defective products: In the box
For customer remorse: In the box
Return Method:
By mail
Refund Process:
Inspection: Once we receive your return, we will inspect the item(s) to ensure they meet the return criteria.
Refund: After inspection, we will process your refund. It may take 3 business days for the refund to appear on your original method of payment, depending on your bank or payment provider.
Exchanges:
Please contact us to discuss any issues you are experiencing with your product, and we will do our best to make it right for you.
For any return and refund related inquiries or concerns, please contact us at
CONTACT INFORMATION
Address: Room 1206, Building 8, Hengda Fashion Huigu Building, beside Fulong Road, Shanghenglang Community, Dalang Street, Longhua District, Shenzhen City,Guangdong province,china.
Contact Form: Contact
Phone: +8618682313413
Business Hours: Monday - Saturday: 9:00 AM to 6:00 PM
